Milly, Tuesday 7:40am
“Three things today. One of them is a phone call you've been avoiding for nine days. Start there — the other two get easier afterwards.”
Good to know
Milly is green, has no nose, and is nobody's assistant. She's the operator.
How she works
Competent, not cute
She reads the whole business
Not one message at a time — the cash, the calendar, the pipeline and how they collide.
She has opinions
Ranked, reasoned, jargon-free and willing to say the boring option is the right one.
She remembers
Last quarter's decision, the supplier who let you down, the price you swore you'd raise.


